Warranty
ViedeFit accessories include a 30-day limited warranty beginning on the date the carrier records the order as delivered.
What the Warranty Covers
The warranty covers manufacturing or functional defects affecting the ViedeFit accessory and the components supplied with it when the product is installed and used as intended.
After reviewing an approved claim, ViedeFit will confirm the appropriate solution. Depending on the issue, this may include replacement parts, a replacement product, return instructions, or a refund.
What the Warranty Does Not Cover
The warranty does not cover:
- Damage caused by external force, impact, dropping, crushing, or accident;
- Damage caused by incorrect installation, misuse, or use contrary to the supplied instructions;
- Unauthorized modification or alteration;
- Normal wear, cosmetic scratches, or finish changes that do not affect intended function;
- Loss or theft; or
- Damage to an Apple Watch or any device not sold by ViedeFit.
How to Submit a Warranty Claim
Email topwrx@hotmail.com within 30 calendar days of delivery and include:
- Your order number;
- The product name and color;
- A description of the issue; and
- Clear photos or video showing the problem.
Do not send an item back until ViedeFit support confirms the claim and provides return instructions. We aim to reply within 24 hours.
Apple Watch Is Not Included
ViedeFit sells aftermarket accessories. Apple Watch devices shown in product media are for compatibility and styling reference and are not included. This warranty applies only to the ViedeFit accessory purchased from ViedeFit.
This warranty does not limit any rights that cannot be excluded under applicable consumer law.