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ViedeFit is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may Submit "return your purchase" request within 30 days of the Delivered Date* – With ORIGINAL PACKING. No Questions asked! No restocking Fees!
1. Email firstname.lastname@example.org or live chat with your order number to receive your return authorization. If item is defective or damaged in shipping, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
2. We do not accept any returns after 30 days from Delivery date.
3. If you believe your package was damaged & item(s) defective in shipping, we require that you contact us within 5days of delivery and we will work with you to quickly resolve the issue. (contact us)
4.To cancel an order, please contact ViedeFit as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.
5.All refund will be processed in 3 business days after we receive your return item(s), and recipients will receive an email confirmation for their records.
6.Only items purchased directly from ViedeFit will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.